Terms & Conditions
Deus Ex Machina is owned and operated by DEUS EX MACHINA MOTOR CYCLES PTY LTD within Australia. ABN 22 111 912 693
All content featured on this website remains the property of DEUS EX MACHINA MOTOR CYCLES PTY LTD and cannot be copied or distributed without prior written consent from DEUS EX MACHINA MOTOR CYCLES PTY LTD. All persons accessing this site agree to accept the terms and conditions and privacy policy.
These terms and conditions govern the use of this site and to purchase product/s from our online store. The placement of an order indicates your acceptance of these terms and conditions. Deus Ex Machina reserves the right to make changes to this site and these terms and conditions at any time.
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, just a confirmation that we have received it and that payment has been approved. Upon receipt of your order we will not accept any changes or decline your order for any reasons requested.
Our online concierge will send you a further email confirming shipment of your order. We reserve the right not to accept your order if we are unable to obtain authorisation for your payment and if we are out of stock of the product you have ordered.
We have the right to refuse acceptance of your order at our sole discretion. If we cancel your order you will receive an email from us outlining the reasons and a full refund will be issued within 48 hours of the cancellation.
PRIVACY POLICY
1. Personal information:
DEUS EX MACHINA MOTOR CYCLES PTY LTD is committed to protecting the personal privacy of our site visitors and customers. We recognise that you have a right to control how your personal information is collected and used. Providing personal information is an act of trust and we take it seriously. Unless given consent to do otherwise, DEUS EX MACHINA MOTOR CYCLES PTY LTD will only collect and use personal information as set out below.
2. Collecting personal information:
DEUS EX MACHINA MOTOR CYCLES PTY LTD will not collect or monitor any personal information about you without your consent. The only personal information collected is what you have provided to us voluntarily.
3. Use of tracking technologies:
DEUS EX MACHINA MOTOR CYCLES PTY LTD uses tracking technologies such as cookies to make the use of the website and services as convenient as possible. A cookie is a small information file that is sent to your computer and is stored on your hard drive. If you have registered with us then your computer will store an identifying cookie which will save you time each time you re-visit Deus, by remembering your email address for you.
You can change the settings on your browser to prevent cookies being stored on your computer without your explicit consent. The DEUS EX MACHINA MOTOR CYCLES PTY LTD website will work with cookies disabled, but you will need to manually sign in each time you visit our website.
As you browse au.deuscustoms.com advertising cookies are also placed on your computer so that we can understand what you are interested in. Our display advertising partner, AdRoll, then enables us to present you with retargeting advertising on other sites based on your previous interaction with au.deuscustoms.com.
The techniques our partners employ do not collect personal information such as your name, email address, postal address, or telephone number. You can visit this page to opt out of AdRoll’s and their partners’ targeted advertising.
4. Using and disclosing your personal information:
Personal Information is usually collected so that we can provide you with the goods that you want. We may also use your personal information for other reasons, including:
• Providing information to you on our newest products, promotions and news (unless you tell us not to and you can do this at any time); and
• Customer services activities after a sale has been
For the purpose described above, information may be shared with DEUS EX MACHINA MOTOR CYCLES PTY LTD group companies either in Australia or overseas. Also, in order to operate the website, personal information may also be shared with a third-party service provider (like a courier company), a non-Company group company.
5. Access to your personal information:
You have the right to review the information that may be recorded on DEUS EX MACHINA MOTOR CYCLES PTY LTD Australia’s database. Information may be reviewed and corrected by contacting DEUS EX MACHINA MOTOR CYCLES PTY LTD Australia via email: hello@au.deuscustoms.com or phone: (+61-2) 8594-2810 (hours include 7:30am to 5pm AEST from Monday to Friday).
6. Deus Australia and links to other websites:
DEUS EX MACHINA MOTOR CYCLES PTY LTDAustralia provides links to websites outside of the DEUS EX MACHINA MOTOR CYCLES PTY LTD Australia website. These linked sites are not under the control of DEUS EX MACHINA MOTOR CYCLES PTY LTD Australia, and DEUS EX MACHINA MOTOR CYCLES PTY LTD Australia is not responsible for the conduct of companies linked to the DEUS EX MACHINA MOTOR CYCLES PTY LTD Australia website, nor for the performance or otherwise of any content and/or software contained in such external websites.
7. Mobile Message Service Terms and Conditions
The Deus Ex Machina mobile message service is operated by Deus Ex Machina. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Deus Ex Machina’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Deus Ex Machina through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Deus Ex Machina. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Deus Ex Machina mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy
8. Problems or queries:
Queries relating to the Privacy Policy, or any problems or complaints may be directed to our customer service team via email: hello@au.deuscustoms.com or phone: (+61-2) 8594-2810 (hours include 9am to 5pm AEST from Monday to Friday).