Australian Shipping

Australian Air Express (Express Courier) – Authority to Leave (No signature required).

Australian Air Express orders placed before 1:00pm AEST in Metro areas should be received between 1-3 business days. Rural areas should take no more than 5 business days.

Australian Air Express is a no signature required service. This means that the courier will generally leave your order at the front door or letterbox. Once the parcel has been delivered to your shipping address, Deus Ex Machina takes no responsibility for any damage or theft that may occur. If this method is chosen and your parcel is lost, Deus Ex Machina will happily replace the order pending an investigation with the courier company.

Australian Air Express cannot be delivered to all addresses in Australia. In some cases your order will be on-forwarded to a local agent for delivery, or your order will be shipped with eParcel.

Australian Air Express is not valid for extra heavy orders (over 5kg) and in these cases your order will be shipped via eParcel.

 

International Shipping

For our International Orders we entrust Australia Registered Post with being able to access all over the world. The shipping cost is auto calculated on total weight, including the package weight. Shipping costs for various items will vary according to the final weight when shipped.

Some orders may incur a customs or import duty charge. Deus Ex Machina do not have any control over these charges or are unable to advise what they will be, as it is based on your own countries regulations & compliances. Deus Ex Machina is not liable for these charges

Please be aware that Deus Ex Machina is not liable for lost parcels internationally, it is the responsibility of the customer to follow up and track their parcel with Australia Post directly

For any further information, please contact support@deuscustoms.com